Return Policy
Welcome to our Return and Refund Policy, your essential companion for ensuring a hassle-free shopping experience. We encourage you to take a moment to familiarize yourself with this policy, as it serves as the cornerstone of smooth transactions on our website.
Agreement to Policy Terms:
By utilizing our website and making purchases, you implicitly indicate your agreement to adhere to the terms outlined in this Return and Refund Policy.
Eligibility Criteria for Refunds:
To qualify for a refund, an item must meet the following criteria:
The item must be returned in its original packaging to be eligible for a refund.
All attached tags must remain intact.
It is crucial that the items remain unworn and in their original condition.
Refunds are typically processed within 5-7 business days upon receipt of the returned items and after conducting a thorough inspection.
Guidelines for the Return Process:
To initiate a return, please reach out to our dedicated customer service team. Provide your order number along with specific details regarding your request. Including any relevant documentation to support your claim is appreciated. Additionally, include your contact information for further clarification, if necessary. Please note that items must be returned unused, in their original state, including packaging and attached tags.
Disbursement of Refunds:
Refunds are typically processed within 5-7 business days using the original payment method.
Consideration for Partial Refunds:
In certain instances, we may consider providing partial refunds for items returned with minor damages or missing accessories, subject to assessment.
Treatment of Shipping Costs:
Shipping costs are non-refundable unless an error on our part has occurred. We regretfully cannot reimburse shipping fees for returns.
Exemptions from Refunds:
Refunds do not apply in specific scenarios:
Customized products can only be refunded if they arrive damaged or incorrect.
Items returned without original packaging or tags will not be eligible for refunds.
Products showing signs of wear or use beyond what is necessary for inspection will be excluded from refunds.
Any exceptions to these policies will be clearly communicated during the purchase process.
Conclusion:
We appreciate your time and effort in reviewing our Return and Refund Policy. Our commitment is to provide you with a transparent and seamless shopping experience. Please do not hesitate to contact us with any questions or if you require additional assistance.